frequently asked questions

If you’re looking to become CPR certified, you have come to right place. Here are some of the most frequently asked questions we receive phone calls about. There is also some general questions and answers to help get you started on learning CPR today:

General questions
If you have anything to do with healthcare or are a healthcare Nursing student, EMT, Paramedic, Dentist, or work in a hospital, doctors office, or pharmacy, you need BLS Provider. "BLS Provider replaced Healthcare Provider in 2015. If you're a foster parent, daycare worker, or work in construction you need the Heartsaver CPR/AED/Basic First Aid. If you are not sure, ask your employer first, then contact us .
To verify your employees eCard, simply go to the AHA website by clicking the following link and enter the card code you wish to print or verify. Click Here .
Yes. The AHA website is a courtesy hold offered to you to find a class near your location. Your seat is not reserved and will not be guaranteed, until you pay for your class online. It's simple and safe to reserve your seat on our website. First select the class you want, then the date available, enter your information, and pay. We accept all major credit cards and debit cards.
Existing Customers
All course certifications are good for two years.
Yes. Replacement cards are always available to you at no additional cost. The fastest way to get copy of your card is to go to the AHA website. Click Here .
Course certification cards are valid for two years through the end of the month during which the certification card was issued. For your convenience, we will send you a reminder a few months before it expires.
Yes, AHA course certification cards are accepted in all US states.
Instructors are required to maintain current provider status as evidenced by a current provider card or demonstration of acceptable provider skills and successful completion of the provider written examination.
Yes. Since 1984, the AHA has recognized the Military Training Network (MTN) for Resuscitative Medicine Programs as equivalent to an AHA Training Center. The MTN uses the AHA’s curricula. MTN provider cards for AHA courses are the equivalent of the corresponding AHA provider card.
New Customers
FAQ 10
We decided to name our company C.A.B. CPR with C.A.B. being the Acronym for Compressions, Airway, and Breathing. In 2010, the CPR Guidelines rearranged the order of CPR steps. Instead of A.B.C., which stood for airway and breathing first followed by chest compressions, the American Heart Association teaches rescuers to practice C.A.B.: chest compressions first, then airway and breathing. Cool name, huh?
FAQ 11
Our CPR and First aid courses involve hands-on practice sessions, so wear something comfortable that you can move around in. If you have long hair, it is best to wear it back.